
Listening tips
Pick up some useful tips on how to listen and how to really show that you’re listening. Download this guide to 'Listening tips' here.

Top 10 tips for presenting
Planning a presentation? Nervous? Not sure how to go about it? Read this useful guide! Download this guide to 'Presentation skills' here.

Guide - Conducting a return to work interview
Return-to-work interviews have been shown to be one of the most effective interventions in managing sickness absence. A key advantage of...

Encouraging Effective Delegation
Not enough hours in the day? Maybe you need to learn to delegate! Whilst delegation often sounds like the answer to a busy manager’s...

How to provide feedback
Ever struggled to give someone feedback? Everyone learns from the right kind of feedback. Knowing what you did well means that you are...
Guide - Managing an Induction
Make sure that your new people feel welcomed and that they get up to speed as quickly as possible. This guide offers suggestions directly...
Template - Blank Personal Development Plan (PDP) form template
A simple blank PDP form template for you to download and use. Download here.

Why it's important to build a coaching-focused organisation
It takes time and effort to set up effective coaching, so why do it? A huge amount of coaching happens on an informal basis in many...